Site Hacked? We'll Clean It.
Professional WordPress malware removal. Work starts within 6 hours. Full refund if we can't clean it.
What's Included
Everything you need to recover from a hack — one flat price, no surprises.
6-Hour SLA
Work begins within 6 hours of credential verification. No waiting days for a response while your site stays infected.
Full Backup
Complete site files and database backup before any action is taken. If anything goes wrong, we can restore your exact state.
Complete Cleanup
Malware removal, core file replacement, database cleaning, backdoor elimination, and WordPress hardening applied post-cleanup.
Security Report
PDF report delivered after cleanup: findings, actions taken, root cause analysis, and recommendations to prevent re-infection.
30-Day Monitoring
If re-infection occurs within 30 days of cleanup, we fix it free. No questions asked.
Max Trial Included
30-day VistoShield Max trial included with every Rescue (where compatible). All 14 security modules, fully unlocked.
How It Works
Four steps from hacked to clean.
Purchase Rescue
One-time payment of $299. No subscription required.
Submit Access
Provide your site credentials through our secure intake form.
We Clean Your Site
Our team removes malware, patches vulnerabilities, and hardens your site.
Clean Site + Report
You receive a clean, hardened site and a detailed PDF security report.
- ✓ Work starts within 6 hours
- ✓ Full site backup before cleanup
- ✓ Complete malware removal + hardening
- ✓ PDF security report
- ✓ 30-day re-infection guarantee
- ✓ 30-day VistoShield Max trial
🔒 Full refund if we can't clean it.
After your 30-day guarantee period, keeping your site secure is your responsibility. We recommend maintaining a VistoShield subscription for ongoing protection.
Frequently Asked Questions
What access do you need?
WordPress admin access, FTP/SFTP or SSH access, and hosting panel access (cPanel, DirectAdmin, etc.). All credentials are submitted through a secure, encrypted intake form and deleted after cleanup is complete.
How long does cleanup take?
Work begins within 6 hours of receiving verified credentials. Most sites are fully cleaned within 24 hours. Complex infections (multiple backdoors, database-level malware) may take up to 48 hours.
What if you can't clean my site?
Full refund. If we determine the site cannot be cleaned (e.g., the hosting environment is fundamentally compromised and requires reprovisioning), you get your $299 back.
Is it automated or human?
Human-led. Our security engineers manually analyze and clean your site. We use automated tools for scanning and detection, but every cleanup decision is made by an experienced professional.
What happens after 30 days?
The 30-day re-infection guarantee and Max trial expire. To maintain ongoing protection, we recommend subscribing to a VistoShield plan. Without active security monitoring, sites can become re-infected through unpatched vulnerabilities or compromised credentials.
Do you support non-WordPress sites?
Not at this time. VistoShield Rescue is specifically designed for WordPress sites. Our cleanup procedures, hardening steps, and monitoring tools are all WordPress-specific.
Don't Wait. Every Hour Counts.
Every hour your site stays infected, you're losing visitors, SEO rankings, and trust. Let us fix it.
Get Rescue Now — $299Built by Vistoweb — 25+ years securing production servers since 2002.